Help Center

Guidelines for setting up and using Neome

Short video walkthroughs for launching your enterprise, running daily work, and managing your subscription — all in one place.

3 categories · 7 guide videos

Getting Started

2 videos

Set up your enterprise, invite your team, and manage who has access to Neome.

Invite your team

Add users to your enterprise so teammates can sign in and start working in Neome.

Deactivate a team member

Remove someone from your enterprise when they leave or no longer need access.

Using Neome

1 video

Learn how to find your way around the platform and get work done day to day.

Navigate the platform

A guided tour of Neome so you can find modules, records, and updates with confidence.

Subscription & Billing

4 videos

Set up billing, activate a plan, manage licenses, and keep payment details up to date.

Set up billing details

Add your billing information so you can subscribe and manage invoices without friction.

Start your subscription

Choose a plan and activate it for your enterprise when you are ready to go live.

Update licenses

Adjust seats and licenses as your team grows or shrinks — without disrupting daily work.

Change payment method

Update the card or payment method on file for renewals and future invoices.

Still need help?

Can't find what you need in these guides? Reach our support team at [email protected] or talk to us about a guided walkthrough.