Privacy policy

Last updated: Jun 28, 2025

Please read this privacy notice carefully, as it outlines how Neome uses your personal information. This Privacy Policy describes how we collect, use and disclose your information when you use the service and tells you about your privacy rights and how the law protects you.

Neome is a conversational automation platform developed by Neomenta Inc., designed to facilitate intelligent process automation through a unified, chat-based interface. Leveraging a modular architecture, Neome enables organizations to build, deploy, and manage custom automation workflows that integrate seamlessly with their existing enterprise systems and data structures. The platform incorporates advanced AI-driven functionalities, including natural language processing, data normalization, and task orchestration, to optimize operational efficiency and minimize manual intervention. Neome supports both cloud-based and on-premises deployments, offering scalable and secure automation solutions tailored to diverse organizational needs.

Neome may process limited personal data on our behalf, subject to applicable data protection laws and contractual obligations. Neomenta Inc. maintains a corporate presence in both the United States and India, with registered addresses as follows: 16192 Coastal Highway, Lewes, DE 19958, United States and B-606, Navratna Corporate Park, Ambli-Bopal Road, Ahmedabad - 380058, India, respectively. Further information about Neome and its services can be found at [email protected]. All data processing activities carried out by Neome are subject to strict confidentiality, security, and data handling standards.

We use your personal data to provide and improve our services. By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our service or parts of our service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application refers to Apple ERP, the software program provided by the company
Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Apple Inc, Loop One, CA.
Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
Country refers to: Delaware, United States
Device means any device that can access the service, such as a computer, cell phone, or digital tablet.
Personally Identifiable Information is any information that relates to an identified or identifiable individual.
Service refers to the application, the website, or both.
Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, provide the service on behalf of the company, perform services related to the service, or assist the company in analyzing how the service is used.
Usage Data refers to data collected automatically, either generated using the service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Neome, accessible from http://www.neome.ai (opens in a new tab)
You mean the individual accessing or using the service or the company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

To provide and improve our services, we collect different types of information. This includes data you provide directly to us, as well as data collected automatically when you use our website, application, or any other part of our service.

1. Personal Data

When using our services, we may request that you provide us with certain personally identifiable information (PII) that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Usage Data

We collect this information to communicate with you, deliver the services you request, and improve your experience with us.

2. Usage Data

We automatically collect certain information when you access or use our services. This "Usage Data" helps us understand how our platform is being used, allowing us to improve its performance. Usage Data may include:

Your device's IP address
Browser type and version
Pages you visit, and the time spent on them
Date and time of your visit
Unique device identifiers
Diagnostic and technical data related to performance

When you access the service via a mobile device, we may also collect information such as:

Your mobile device type and unique ID
Mobile operating system and browser type
IP address of your mobile device
Other device-level identifiers and diagnostic logs

This data is collected automatically and may be combined with other analytics to help us monitor service quality and user engagement.

3. Information Collected while Using the Mobile Application

While using Our Application to provide features of Our Application, we may collect, with your prior permission:

Location data: to offer location-based services
Contacts: to facilitate in-app communication with your device's phone book contacts
Camera and photo library: to allow photo uploads or identification of Pictures and other information from your device's camera and photo library

This information is either stored locally on your device, securely transmitted to our servers, or processed by trusted third-party service providers, depending on how you use the app. You can manage or revoke permissions at any time through your device's privacy settings.

4. Cookies and Tracking Technologies:

Neomenta does not directly use cookies to track or store personal information about visitors to our website. However, our website integrates third-party services such as Google Analytics, which may place cookies on your device. These cookies collect anonymized and aggregated information about how visitors interact with our website, such as the pages they visit, the time spent on each page, and the type of browser used. This information helps us improve the performance, usability, and security of our website.

How we use cookies:

To collect anonymized usage data via Google Analytics.
To improve user experience by understanding site traffic and behavior.

Managing cookies:

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies if you prefer. Please note that disabling cookies may impact some features of our website.

Google Analytics cookies:

Google Analytics uses cookies to help us analyze site traffic and user interactions. For more information on how Google collects and processes data and how to opt out of Google Analytics tracking, please visit:

Google Analytics Privacy & Terms (opens in a new tab)

Google Analytics Opt-Out Browser Add-on (opens in a new tab)

By using our website, you consent to the use of cookies by these third-party services as described.

How Our App Uses Your Device Permissions

Our app may request access to certain device features to enable specific functionalities and deliver a seamless, interactive experience. We will only use these permissions for the intended purposes. Here is a breakdown of what we may access and why:

Push Notifications: We may request permission to send push notifications to keep you informed about updates, messages, or other relevant information within the app.
Camera Access: We may request permission to send push notifications to keep you informed about updates, messages, or other relevant information within the app.
Photos Library: We may request permission to access your photo library to enable you to select and share photos or videos for features such as chat, comments, or other functionalities within the app.
Microphone: We may request permission to access the microphone to allow you to record and send audio messages within the app.
Files: We may request permission to access your files to allow you to select and send files as messages within the app.
Location (Optional): We may request permission to access your location to enable features like location sharing within the app. This is always optional and clearly prompted when used.

Use of Your Personal Data

The company may use Personal Data for the following purposes:

To provide and maintain our service: We use your data to provide, maintain, and monitor the performance of our service. This includes ensuring that our service functions correctly and analyzing its usage.
To Manage Your Account: We use your data to manage your registration as a service user. The Personal Data You provide can give You access to different functionalities of the service that are available to You as a registered user.
For the performance of a contract: We may process your information to fulfil the contract you have entered with us, such as the purchase of products, services, or any other agreement you have with us through the service.
To Contact You: We may contact you through various communication methods, including email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications. These communications may involve updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers: We may use your data to send you general information about other goods, services and events that we offer that are like those that you have already purchased or enquired about unless you have opted not to receive such information.
To manage your requests: We may use your personal data to process and respond to any inquiries, support requests, or issues you may have raised with us.
For business transfers: We may use Your Personal information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. In such cases, your data could be transferred as part of the transaction.
For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our services, products, marketing, and your experience.

Sharing Your Personal Data

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with trusted Service Providers to monitor and analyze the use of our service or assist us in contacting you.
For business transfers: We may share or transfer your personal information in connection with or during negotiations of any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
With other users: When you share personal information or interact with other users in public areas, such information may be viewed by all users and may be publicly distributed outside
With Your consent: We may disclose Your personal information for any other purpose with Your explicit consent.

Retention of Your Personal Data

The company will retain Your Personal Data only for as long as is necessary for the purposes for which it was initially collected. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies

Comply with our legal obligations (such as retaining data to meet legal or regulatory requirements).
Resolve any disputes
Enforce our legal agreements and policies.

The company will also retain Usage Data for internal analysis purposes.

Please Note: Usage Data is generally retained for a shorter period, except when this data is required to:

Enhance the security of our service.
Improve the functionality of our service.
Comply with legal obligations requiring its retention for more extended periods

Once your personal data is no longer necessary for the purposes for which it was collected, we will ensure that it is securely deleted and anonymized.

Transfer of Your Personal Data

At Neome, your personal data may be processed not only at our headquarters but also in locations where our trusted partners, service providers, or affiliated teams operate. This means that your information could be transferred to and stored on servers or systems outside your state, province, or country.

Different countries have different data protection laws. If your data is moved to a location where the laws may not offer the same level of protection as your home jurisdiction, we ensure it's still treated with the utmost care.

By using our services and sharing your information with us, you agree to such transfers - but rest assured:

We only transfer your data when it's necessary to provide our services or meet legal or contractual obligations.
We carefully assess the legal safeguards in place at the destination before any transfer happens.
We use industry-standard measures (like contracts or other legal mechanisms) to ensure that your data continues to be protected, no matter where it goes.

Your trust is vital to us, and we work hard to ensure that your personal data is handled safely, ethically, and in accordance with this Privacy Policy - wherever it travels in the world.

Delete Your Personal Data

You have the right to request the deletion of your personal data that we have collected and stored. In some cases, our service may allow you to delete certain information directly through your account settings.

Our service may give You the ability to delete certain information about You from within the service. You may update, amend, or delete your information at any time by signing in to Your Account (if you have one) and visiting the account settings section, which allows you to manage your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note that we may need to retain certain information when we have a legal obligation or a lawful basis to do so.

Disclosure of Your Personal Data

We may share or disclose your personal information in the following circumstances:

1. Business Transactions

If the company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred to the new entity. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

2. Law enforcement

Under certain circumstances, the company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

3. Other legal requirements

The company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the company
Prevent or investigate potential misconduct related to our services
Protect the personal safety of Users of the Service or the public
Protect ourselves from legal claims and liability

Security of Your Personal Data

The security of Your Personal Data is essential to us. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take all necessary steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent's consent before We collect and use that information.

Data Subject Rights at Neome

At Neome, we believe in full transparency and giving you meaningful control over your personal data. As a data subject, you are entitled to the following rights under applicable data protection laws:

Right to Access: You can request access to the personal data we hold about you.
Right to Rectification: If you find any of your information to be inaccurate or incomplete, you can ask us to correct or complete it.
Right to Erasure (Right to Be Forgotten): In certain cases, you can request the deletion of your personal data.
Right to Restrict Processing: You may ask us to limit how we use your data under specific circumstances.
Right to Data Portability: You have the right to receive your data in a structured, commonly used format and to have it transferred to another organization.
Right to Object: You may object to the processing of your data for direct marketing or if it's being used on grounds of legitimate interest.
Right to Withdraw Consent: If you've provided consent for a specific use of your data, you can withdraw it at any time.
Right to lodge a Complaint: If you believe your rights are being violated, you have the right to file a complaint with the appropriate data protection authority.

How to Exercise Your Rights

We want to make it simple for you to take action regarding your data. If you'd like to exercise any of the rights listed above, here's how you can do it:

Contact Us Directly: You can email us at [email protected] with your request. Please provide sufficient information to enable us to verify your identity and locate your data.
Through Your Account: If you are a registered user of Neome's services, you may also manage some of your data directly through your account dashboard.
Verification Process: For your protection, we may need to verify your identity before acting on your request. This is to prevent unauthorized access or misuse of your data.
Response Timeline: We aim to respond to all legitimate requests within 30 business days. If your request is particularly complex, we'll keep you informed of any delay.

Complaint to the Supervisory Authority/ Board- You have the right to complain with the relevant Supervisory Authority or Data Protection Board if you believe your data protection rights have been violated."

Links to Other Websites

Our service may contain links to other websites that we do not operate. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Data, Secured and Respected Data Security and Privacy

Neome takes data security and privacy seriously. We will only collect and use the information obtained through these permissions for the specific purposes mentioned above. We will not share your personal information with any third-party companies without your explicit consent.

You are Always in Control

We believe in transparency and user control. You have full control over your app permissions. At any time, you can manage or revoke them directly from your device settings. We are committed to transparency, and we will never make changes without your knowledge.

Contact Us

If you have any questions about how Neome handles your personal information or if you need help understanding any part of this Privacy Policy, we're here to assist you.

By email: [email protected]

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