Automation Challenges for Medium Enterprises
"Make simple things simple, and complex things possible."
- Alan Kay
Medium-sized enterprises (MSEs) face distinct automation challenges stemming from their scale, limited resources, and evolving business needs. Consequently, many MSEs accumulate a significant backlog of automation projects that remain unaddressed. Below are the primary challenges and how Neome can help.
Automation challenges
1. High Initial Costs
- Hardware & Software Investment – Deploying automation tools (robotic process automation, AI-driven software, IoT devices) requires substantial upfront investment.
- Customization Costs – Unlike large enterprises with custom-built solutions, MSEs struggle to afford tailored automation.
Neome solution
- Hardware & Software Investment – Neome offers industry expertise at a fraction of the cost, thanks to its scale.
- Customization Costs – With Neome’s spreadsheet-based development model, extensive plugin library, thorough documentation, and a community marketplace, customization is straightforward.
2. Integration with Legacy Systems
- Many MSEs rely on older IT systems that may not be compatible with modern automation solutions.
- Upgrading or replacing these systems can be expensive and disruptive to daily operations.
Neome solution
- Creating custom plugins for legacy systems becomes a one-time, simple effort.
- Neome Agent operates within customer's data center, securely interacting with legacy systems behind your firewall.
- Update older systems transactionally or in batches, or gradually rebuild them within Neome to phase out aging technology.
3. Lack of Skilled Workforce
- MSEs often lack in-house automation experts, making implementation and maintenance difficult.
- Training existing employees on new technologies can be time-consuming and costly.
Neome solution
- The Community Marketplace connects you with skilled developers.
- Neome’s platform is user-friendly — just eight hours of YouTube tutorials can equip your team for DIY automation.
- Building solutions in Neome is as simple as working with spreadsheets.
4. Scalability Issues
- Many automation tools target either small businesses (simple solutions) or large enterprises (complex and expensive).
- MSEs often struggle to find solutions that can scale cost-effectively as they grow.
Neome solution
Neome combines the usability of consumer apps with enterprise-grade features, ensuring MSEs can grow without outgrowing their automation platform.
5. Cybersecurity Risks
- As automation expands, the risk of cyber threats increases, and MSEs often lack rigorous security protocols.
- Managing secure access and data protection can be challenging.
Neome solution
Neome accommodates multiple deployment models — cloud, VPC, or on-premises — providing secure access and adaptable architectures to mitigate cyber threats.
6. Resistance to Change
- Employees may fear job displacement due to automation, causing resistance to adoption.
- Management may hesitate, uncertain about ROI and the risks of implementation.
Neome solution
- Neome’s personal assistant interface for every employee helps automation feel welcoming, boosting both productivity and professional growth.
- Zero upfront costs and easy scalability allow you to start small and expand once ROI is validated.
7. Vendor Dependence & Limited Support
- Many MSEs rely on third-party vendors for automation, leading to dependence on external expertise.
- Limited after-sales support or high service fees can stall adoption efforts.
Neome solution
- The Community Marketplace fosters an ecosystem of developers who deliver valuable solutions without prohibitive costs.
- Community members share monthly subscription revenue, incentivizing them to offer top-notch support.
8. Unclear ROI & Measurement of Success
- MSEs often struggle to quantify the ROI of automation, complicating their decision-making.
- Lack of clear KPIs for automation success makes further investment uncertain.
Neome solution
- Neome’s simplicity drives high daily active usage (DAU). If DAU declines or ROI falls, you can cancel without long-term commitments.
- Adopt Neome gradually to measure improvement on specific KPIs without risking a “big-bang” integration.
9. Interoperability Across Departments
- Automation often fails when teams work in silos without integrated data exchange.
- ERP, CRM, and other automation tools may not share information smoothly, reducing efficiency gains.
Neome solution
- Neome offers a universal interface to your SaaS apps through plugins, so employees avoid switching across multiple systems.
- With numerous templates and easy-to-modify solutions, you may not need additional automation platforms at all.
Neome Breakthrough
Neome is a cost-effective, extensible platform supported by a dynamic developer community. Developing automations in Neome is comparable to building spreadsheets, aided by a comprehensive plugin library for integrating with any API or legacy system.
Neome’s intuitive chat interface, serving as a personal assistant for each employee, encourages adoption by reducing friction. By providing a powerful automation backbone, Neome helps MSEs address their pressing challenges and streamline operations.
